Privacy Policy
Last updated: December 6, 2025
1. Introduction
This Privacy Policy explains how PixelDevelopers ("we", "our", "us") collects, uses, and protects personal information when you use the Queue mobile application ("App").
By using Queue, you agree to this Privacy Policy.
For questions, contact: support@q-app.dev
2. Information We Collect
2.1 Account Information
- Email address
- Password (stored securely using hashing)
2.2 Payment Information
We do not store credit card details. All payment processing is handled securely by Stripe.
We only store:
- Subscription status
- Billing metadata (plan, renewal information)
3. How We Use Your Information
We use your data to:
- Create and manage accounts
- Authenticate users
- Process subscription payments with Stripe
- Provide App functionality
- Improve performance
- Communicate important updates
4. Third-Party Services
4.1 Stripe (Payments)
Stripe processes subscription payments on our behalf.
Stripe Privacy Policy: https://stripe.com/privacy
4.2 Future Services (Inactive)
We may integrate in the future:
- Sentry (error monitoring)
- Google Analytics (analytics)
These services currently receive no data.
5. Cookies
The App does not use cookies.
6. Children's Privacy
Queue is intended for users 18 years and older. We do not knowingly collect data from minors.
7. Data Retention
We retain data while your account is active. After inactivity or subscription cancellation, data may be retained for operational or legal purposes.
8. Your Data Rights
Under applicable data protection laws (including GDPR), you have the following rights regarding your personal data:
8.1 Right to Access
You can request a copy of the personal data we hold about you.
8.2 Right to Correction
You can update or correct your account information directly in the App or by contacting us.
8.3 Right to Deletion
You can request deletion of your account and associated data. For details, see our Account Deletion page.
8.4 Right to Data Portability
You can request your data in a structured, commonly used, and machine-readable format.
To exercise these rights, contact us at support@q-app.dev.
9. Legal Basis for Processing
We process your personal data based on the following legal grounds:
9.1 Contract
To provide the App services you've signed up for and fulfill our contractual obligations.
9.2 Consent
When you agree to this Privacy Policy upon using the App.
9.3 Legitimate Interest
To improve our services, prevent fraud, and ensure security of the App.
9.4 Legal Obligation
When required to comply with applicable laws and regulations.
10. Data Sharing and Disclosure
We do not sell your personal data. We only share data in the following limited circumstances:
10.1 Service Providers
We share necessary data with trusted third-party service providers who assist in operating the App:
- Stripe: For payment processing (see Section 4.1)
- Future Services: Sentry and Google Analytics may be integrated (currently inactive)
10.2 Legal Requirements
We may disclose data when required by law, including to:
- Comply with legal processes or government requests
- Enforce our Terms of Service
- Protect the rights, property, or safety of our users or others
- Prevent fraud or security issues
10.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your data may be transferred to the new entity.
11. International Data Transfers
Your data may be processed and stored in countries outside your country of residence. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions where applicable
- Compliance with data protection laws in the destination country
12. Data Security
We use industry-standard measures, such as:
- Secure password hashing
- HTTPS encryption
- Secure Stripe payment flow
However, no system is 100% secure.
13. Changes to This Policy
We may update this Privacy Policy as needed. The "Last updated" date indicates the latest version. Continued use of the App after changes constitutes acceptance of the updated policy.